Imagine this: you're driving your trusted MG5 electric car, a vehicle you thought was a safe and eco-friendly choice, but suddenly, it behaves erratically, becoming a potential hazard. This is exactly what happened to our reader, AB from East Lothian, and it's a story that deserves to be told.
After using a charger at a motorway service station, the car's power system malfunctioned. It was as if the car had a mind of its own, refusing to respond to any commands, including the off button. In a panic, AB called the AA, and a patrolman arrived to assess the situation.
But here's where it gets controversial: when the patrolman put the car into reverse, it surged forward, ignoring the brake and causing a collision with the AA van. The wheels spun and smoked as if the car was possessed. Thankfully, everyone managed to exit the vehicle safely, but the damage was done.
The AA arranged for the car to be transported to a dealership, where repairs costing £2,500 were carried out. The patrol van also required repairs. However, the dealership's investigation, for which AB was charged £500, found no issues. MG closed the case, leaving AB with more questions than answers.
Six weeks later, the car remains at the dealership, and AB is left in a difficult position. They don't feel safe driving it, but they also can't afford to continue paying for investigations. It's a catch-22 situation.
And this is the part most people miss: AB is not alone. There have been other reports of MG cars behaving erratically, including one incident where a driver had to ram their car into a police van to stop it after the brakes failed.
When AB requested the AA's technician report, it confirmed the car's unusual behavior. It's no wonder they're hesitant to get back behind the wheel.
MG Motor UK's response to this potentially dangerous situation has been underwhelming. Despite the dealership's recommendation for a review, MG closed the case without further investigation. When AB complained, MG merely apologized for the "inconvenience," ignoring questions about the number of similar incidents they were aware of.
However, MG did commission another investigation, this time more detailed, and conducted a test drive after using public charging points. Thankfully, AB won't be charged for either investigation.
MG's statement claims that no malfunctions were detected and that the error was not related to the car. They offer support with information and advice, but this doesn't address the core issue of AB's lost confidence in their vehicle.
So, what's the solution? AB has decided to sell the car, a decision that highlights the importance of trust and safety in vehicle ownership.
This story raises important questions: Should we be more cautious about electric vehicles and their potential risks? How can manufacturers ensure the safety of their products and maintain consumer trust?
What are your thoughts on this matter? We'd love to hear your opinions and experiences in the comments below.
